FAQs

Custom Decks

  • How long have you been in business?

    Our company has been serving clients for over 30 years, bringing more than a quarter century of experience to every project we undertake.
  • How can I get a quote?

    The process begins with contacting us to schedule a complimentary consultation. During this meeting, we'll discuss your project goals and assess the scope of work required. We'll then develop a design that includes detailed custom renderings. Upon your approval of the design, we'll document your material selections and provide a precise quote before any construction begins. You maintain approval authority throughout each phase, and our pricing includes complete transparency with no hidden costs. Once we provide your final quote, that price represents our firm commitment.
  • Who do I call if I have an issue with my project?

    Clients appreciate our use of Buildertrend, a 24/7 online project management system. This platform provides real-time updates on your project's progress. A particularly valuable feature displays the name and contact information of the person overseeing your project's current phase in the top right corner at all times. This system ensures you have direct access to the appropriate team member for any questions or concerns, maintaining clear and consistent communication throughout your project.
  • Can I see pictures of your work?

    Yes, we maintain a comprehensive gallery of our completed projects. You can view portfolios organized by project type on our main gallery page.
  • What services do you offer besides building decks?

    We provide comprehensive deck and outdoor living solutions. In addition to deck construction, our services include patio covers, motorized pergolas, pergolas, fire pits and outdoor heating systems, outdoor kitchens, and additional outdoor living amenities.
  • Will you have the best price on my project?

    While it's always possible to find contractors who will offer lower bids, our focus is on delivering genuine value rather than competing solely on price. We provide transparent quotes with no hidden fees. When you consider the quality of our work and the longevity of our construction, we offer solid value for your investment. However, we don't position ourselves as the lowest-cost option, as that approach often leads to unsatisfactory outcomes. Additional information is available on our pricing guide page.
  • Can I finance my deck or outdoor living project?

    Yes, we offer financing options, and many of our clients utilize these programs. Details about available financing can be found on our financing page.